Female Job - Rocket Internet - Customer Service Executive, Daraz Bangladesh (a Rocket Internet Venture)

No. of  Vacancies

02

Job Description / Responsibility

• You join our Customers Service within Operations Department.
• Your tasks will be to take responsibility and drive all activities related to Customer Relationship, including:
• Assist Selling processes for our customers and generate additional Sales
• Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support.
• Perform phone conversation with customers to answer their questions, provide information and advise them.
• Handle special requests and complaints of customers
• Collect and store useful data within our back end system
• Ensure follow up through emails, phone or any required means.

Job Nature

Full-time

Educational Requirements

Undergraduate from an university having English medium curriculum

Experience Requirements

• 1 to 3 year(s)
• The applicants should have experience in the following area(s):
  Customer Support through Phone, Online (web/e-mail) Support

Additional Job Requirements

• Age 20 to 30 year(s)
• Only females are allowed to apply.
• Experience in English or Bengali call center is a must
• Must not be pursuing studies.

Job Location

Dhaka

Other Benefits

• A unique education in launching and scaling new internet concepts
• Become part of a highly professional and dynamic team working around the world
• An attractive salary package
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jan 30, 2015

Company Information

Rocket Internet
Address : Road 12, House 37, Block E, Banani, Dhaka
Web : www.rocket-internet.com
Business : Rocket Internet is the largest, fastest and most successful international online venture builder. Our team has been building online companies since 1999 and has created over 100 market leading companies in 40+ countries, dozens of which have been exited successfully. Since 2007 our team operates under the name of Rocket Internet. We are headquartered right in the vibrant centre of Berlin, Europe`s Silicon Valley, and operate a network of 25 international Rocket offices, covering all relevant developed and emerging markets. Our primary focus is on building proven, transaction-based business models in the online and mobile space. We are however not limited by such parameters and seize other attractive opportunities whenever they arise. Investors in companies started by Rocket Internet include Investment AB Kinnevik, Holtzbrinck Ventures and many others. In 2013 we have started operations in Bangladesh and are now operating 4 leading websites in the country with the 5th launching in October 2014. We are rapidly growing and strengthening our #1 position in all our markets. We have a young, dynamic and entrepreneurial team working with us. We are excited to bring innovative internet concepts to the fast developing Bangladeshi market. Are you the next person joining us? We are headquartered right in the vibrant centre of Berlin, Europe`s Silicon Valley, and operate a network of 25 international Rocket offices, covering all relevant developed and emerging markets. Our primary focus is on building proven, transaction-based business models in the online and mobile space. We are however not limited by such parameters and seize other attractive opportunities whenever they arise. Investors in companies started by Rocket Internet include Investment AB Kinnevik, Holtzbrinck Ventures and many others.